ChildCare Office Pro technical support is always provided to our customers free of charge. We stand behind the quality of our product, and we are pleased to assist you. Simply complete the Support form below. Support requests are given top priority. We will respond to you as quickly as possible.
If you have already filled out the form and have not received a timely response, please check your spam or junk mail folder. Sometimes, we get tossed in there.
While all fields of the Support form are required, please read our pledge to you:
No part of your information will be shared with anyone for any reason. Your information is used internally only for the purpose of corresponding with you regarding your support request. We do not collect information for direct marketing. You will not receive unsolicited email (spam) from us.
ChildCare Office Pro Version
Your ChildCare Office Pro version is found on the bottom of the main menu.
To find your Windows version, the easiest way is to click Start, then right-click on Computer, the click Properties. It will show your Windows version and System information (32 or 64-bit). You can also find this information if you click on System information in your Control Panel.
MS Access Version
Please let us know what version, if any, of MS Access is installed on your system.
We are happy to help you with your technical support question. If you are experiencing a problem with your ChildCare Office Pro software, please be as detailed as possible. Let us know when/where the problem occurs. Have you made any changes to your computer recently? If you get an error message, what does it say? How long have you had the problem? Basically, what is happening?